Installations - Technical Assistance

Glass Water Systems believes in helping customers and prospective customers. You are welcome to ask us basic questions - but understand a lot of people take advantage of our expertise and purchase equipment from other companies and then expect us to support their purchases. This would take away from the customers that have supported us with their patronage.

My advice is to contact the person you purchased the equipment from with questions. If that dealer will not work with you for some reason we have made it simple for you to get advice. We charge a small fee of $12.50 per answer. We believe this is only fair.

However, customers that purchase items from our store will get free support and answers.

Also, all sales calls ARE FREE and we only charge for service calls that we fix the unit (We will not charge you a second service call to fix a problem b/c we do not have the parts). WE BELIVE THESE ARE FAIR POLICIES.

We service all the equipment we sell - and have over 50 years of combined experince. In addition, we service in the Tampa Bay Area (Hillsborough, Pasco, Pinellas, Manatee, Sarasota, and Citrus Counties). We would be glad to help you with any problem.

The following is our contact information:

CONTACT INFORMATION:

TOLL FREE: 1-877-345-2770 LOCAL TAMPA: 813-832-9293 813-626-9498 EMERGENCY #: 813-244-5185 FAX: 813-620-0174 EMAIL: glasswatersystems@msn.com glasswatersystems@yahoo.com

PHYSICAL ADDRESS: 9402 US 92 #111 TAMPA FLORIDA 33610 (RIGHT NEXT TO STEPPS TOWING IN THE EASY AC BUILDING COMPLEX ON EUREKA SPRINGS ROAD)

HOURS OF OPERATION: MONDAY - FRIDY 8:00AM - 5:00PM INTERNET PHONE HOURS: SEVEN DAYS A WEEK UNTIL 9:00 PM INTERNET EMAIL HOURS: 24 HOURS A DAY 7 DAYS A WEEK