Warranty Policy

Warranty All products sold carry a manufacturer's warranty which covers replacement of defective parts found to be defective within the time periods specified for each product component as provided below. Manufacturer's warranty, per component, may be adjusted from time to time, provided, however, the Purchaser's warranty shall be for those time periods specified in this section as of the date of purchase. The warranty specifically excludes damage to the product or any component arising out of misuse, improper installation, abuse or misapplication.

MICROLINE REVERSE OSMOSIS =5 YEARS FLOWMATIC REVERSE OSMOSIS =1 YEAR NELSEN REVERSE OSMOSIS =1 YEAR HYDROTECH REVERSE OSMOSIS = 1 YEAR STANDARD REVERSE OSMOSIS = 1 YEAR CLACK TANKS = 10 YEARS STRUCTURAL TANKS = 10 YEARS ENPRESS TANKS= 10 YEARS FLECK CONTROL VALVES =5 YEARS AUTOTROL/OSMONICS CONTROL VALVES = 5 YEARS CLACK CONTROL VALVES =5 YEARS CLACK RETENTION TANKS =5 YEARS STRUCTURAL RETENTION TANKS =5 YEARS WELLMATE TANKS = 5 YEARS ROMATE TANKS = 5 YEARS FLOWSWITCHES =1 YEAR *SOME WARRANTIES ARE EXPRESSED ON THE PRODUCT PAGE. IN ADDITION, IF YOU HAVE ANY QUESTIONS PLEASE CONTACT US AT: CONTACT INFORMATION:

TOLL FREE: 1-877-345-2770 LOCAL TAMPA: 813-832-9293 813-626-9498 EMERGENCY #: 813-244-5185 FAX: 813-620-0174 EMAIL: glasswatersystems@msn.com glasswatersystems@yahoo.com

PHYSICAL ADDRESS: 9402 US 92 #111 TAMPA FLORIDA 33610 (RIGHT NEXT TO STEPPS TOWING IN THE EASY AC BUILDING COMPLEX ON EUREKA SPRINGS ROAD)

HOURS OF OPERATION: MONDAY - FRIDY 8:00AM - 5:00PM INTERNET PHONE HOURS: SEVEN DAYS A WEEK UNTIL 9:00 PM INTERNET EMAIL HOURS: 24 HOURS A DAY 7 DAYS A WEEK Glass Water Systems shall replace via ground shipping, any product which within the above product component warranty period is found to be defective in design, workmanship or material, excluding, however, normal wear and tear and deterioration, provided said product is properly installed and is used by the Purchaser in accordance with generally approved practices or in accordance with the operating instructions. The Purchaser must notify Glass Water Systems in writing as soon as any such defect becomes apparent. The defective product must be returned to Glass Water Systems not later than 30 days from the date the component was found to be defective. The Purchaser is responsible for the shipping cost to return a defective product or component.

GLASS WATER SYSTEMS AND PURCHASER AGREE THAT IN CONSIDERATION OF THE ABOVE EXPRESS WARRANTY, ALL OTHER WARRANTIES OTHER THAN TITLE, EITHER EXPRESSED OR IMPLIED, WHETHER ARISING UNDER LAW OR EQUITY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED FROM THIS CONTRACT.

The sole liability of Glass Water Systems and the exclusive remedy of the Purchaser arising out of the manufacture, sale or furnishing of the products hereunder or its use, on warranties or otherwise, shall be limited to the cost of replacement of defective products as herein specified. Further Glass Water Systems maximum liability hereunder, arising from any cause whatsoever, including but not limited to breach of contract or tort , shall not exceed the contract price of the products furnished hereunder.